the.com/workload

The gap between what fits in eight hours and what you promised in five minutes.

means The total amount of work assigned to or expected of a person or system within a given time.

from A straightforward 20th-century compound of 'work' and 'load' — the same 'load' used for weight a structure can bear or cargo a truck can carry. Engineers started applying 'load' to machines and systems (as in 'load capacity') before the term got borrowed into offices and onto desks, turning human effort into something measured like freight.

grows to fill
available time, then borrows tomorrow's too
true measure
not hours worked, but hours dreaded
delegation myth
explaining it takes longer than just doing it
capacity planning
everyone overestimates others, underestimates their own
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