the.com/usability

If users need a manual, the product already failed.

means The quality of being easy for real people to learn, use, and not screw up — measured by how smoothly actual humans get things done with it.

from Built from 'usable' plus the noun-forming suffix '-ity,' both tracing back to Latin uti, 'to use.' The word itself is old and unremarkable, but 'usability' hardened into a technical term in the 20th century as engineers and psychologists split off from general 'ease of use' talk to build something measurable — task completion, error rates, satisfaction scores. It's less a poetic coinage than a discipline naming itself.

origin
Formalized as a field in the 1980s with computers
golden rule
Don't make people think, just let them act
myth
Pretty is not the same as usable
test
If your grandma can't use it, redesign it
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