the.com/sugar coating

Telling the truth in a costume so it doesn't scare the children.

means To make something unpleasant seem more acceptable by presenting it in a pleasant, softened way.

from Literal before it was figurative: pharmacists and confectioners really did coat bitter pills in a shell of sugar so patients would swallow them without gagging. By the 1800s, 'sugar-coat' had candied its way into English as a word for dressing up any hard truth so it would go down easier — the medicine changed, but the trick stayed the same.

origin
pharmacies coated bitter pills so patients would swallow them
side effect
the pill still works exactly the same inside
office version
feedback sandwich with two compliments hiding the problem
risk
too much coating and nobody notices the medicine
the.com · every word