the.com/misunderstanding
Two people agreeing on the words and disagreeing on everything they meant.
means A failure to correctly grasp what someone meant, even when the words themselves were heard clearly.
from Built from the Old English prefix 'mis-' (wrongly, badly) plus 'understand,' itself an old compound literally meaning to 'stand under' or 'stand among' something — to get close enough to grasp it. So a misunderstanding is, by its own architecture, a standing-under gone crooked: you took your place beneath the meaning, but in the wrong spot.
- root cause
- same message, different assumed context
- text messages
- strip tone, supply the worst one
- fix rate
- one clarifying question solves most of them
- escalation risk
- grows with silence, not with the actual mistake