the.com/healthcare

The only industry where the customer hopes to never need the product.

means The organized system of services, professionals, and institutions devoted to maintaining or restoring people's physical and mental well-being.

from A straightforward compound of 'health' (from Old English 'hælth,' tied to 'hal,' meaning whole or sound — the same root as 'whole' and 'heal') and 'care' (Old English 'caru,' meaning sorrow, anxiety, or attentive concern). The compound itself is a modern coinage, barely a few generations old, rising alongside the growth of medical systems and insurance — language catching up to the moment society decided wellness needed its own industry, not just its own doctor.

US spending
over 4.5 trillion dollars yearly, more than most countries GDP
paperwork cost
America spends more on admin than on doctors combined
global oddity
only wealthy nation without universal coverage
ancient roots
first hospitals were Buddhist monasteries in 5th century India
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