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wherever the danger is freshest, and the paperwork hasn't caught up yet.

means the foremost edge of any conflict or crisis, where the people doing the actual work meet whatever they're fighting.

from military term for the forward line of troops facing the enemy, first line of contact in trench warfare, later borrowed by anyone describing work that puts you closest to a crisis: nurses, teachers, firefighters, cashiers in 2020.

for instance

western frontww1 trench line stretching belgium to switzerland, 1914-1918

nhs nursescalled frontline workers throughout the 2020 pandemic

donbas frontlineactive combat zone in eastern ukraine since 2022

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