the.com/cordiality
Warmth you can invoice — the smile that keeps conflict on payment terms.
means Polite, friendly warmth in manner — courtesy that feels genuinely warm, even when it's doing diplomatic work.
from From Latin cor, 'heart' — the same root that gives us 'courage' and 'core.' Medieval Latin built 'cordialis' to mean 'of the heart,' used first for things that strengthened the actual heart (a 'cordial' was literally a heart-tonic drink) before it drifted to mean heartfelt warmth between people. So cordiality is etymologically a tonic — something meant to be good for the heart, even when it's really just social lubricant.
- etymology
- from cor, latin for heart
- office use
- often means hostility wearing a name tag
- expiration
- dies instantly after reply-all
- true test
- survives being cc'd to your boss